Case Study
American Express
The Challenge
Leadership at the Amex Global Controllership Strategic Enablement Division (GCSED) found themselves caught in a maze of cross-border regulatory challenges, so they turned to Lcubed for a solution. With complex reporting across multiple regions, Amex needed to streamline and scale their processes while minimizing risk and overhead. Each country’s unique financial regulations made it feel like juggling a thousand different rules at once. Amex needed to pull all these disjointed efforts into a single, seamless solution that’s scalable, easy to manage, and repeatable across markets. Creating one streamlined regulatory system that could cover 80% of their global needs—no fuss, no mess, all in one place was the mission critical target that could not be missed. The challenge? Finding that golden solution—one platform to rule them all, automating regulatory processes globally and cutting through the tangle of country-specific systems and procedures.
The Solution
Lcubed was brought on board to lead the evaluation and selection of a regulatory reporting software that could work seamlessly across the US, Canada, Mexico, EMEA, and India. Lcubed’s goal was to eliminate the dreaded “analysis paralysis,” and help Amex see the forest for the trees. By automating their global reporting efforts with a single, unified platform, Lcubed could replace the patchwork of country-based solutions with something scalable, streamlined, and ready to grow with them.
The Results
We guided the Amex team to identify the vendors to reduce global risk and put in place a centralized system for compliance oversight. The results? Game-changing.
Here’s what we delivered:
Vendor and system selection in record time: We streamlined the entire process, narrowing it down to three top contenders in less than 45 days. How? By using existing requirement docs to create decision criteria that cut straight to the chase.
Sharp proposal evaluations: We meticulously evaluated proposals against regulatory, functional, and technical requirements—and yes, we factored in pricing, too.
Stakeholder engagement: We designed and distributed stakeholder surveys, then consolidated all the feedback for a clearer, data-driven picture.
Tailored recommendations: Our final recommendation wasn’t just about tech—it was shaped by Amex’s culture and specific business needs, ensuring the solution delivered the right functionality and capability.
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